what dispatching means?

Question

Arrival at outward office of exchange   Shanghai Mon, 24 Feb 2014 08:04:00 GMTDispatching.                                              Shanghai Mon, 24 Feb 2014 20:05:00 GMTi I recently sent back to the seller a package and I would like to know what dispatching means.

Belinda · Answer

It seems that your package didn't pass the customs and was returned. You might contact the sender and see if there is something wrong.

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What Dispatching means?