My package hasn't updated since collection?

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Question: Asked by Elise from USA | Feb. 18, 2014 15:39

About:FAQ on China Postal Service

My package hasn't updated since collection? This was back in january and that was a month ago?

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Answers (1): Answered by Sandy from Australia | Feb. 18, 2014 20:41

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“Collection” means the post office received the parcel. If there is no update after your package was collected, you need to call the sender quickly. If there was something wrong with your package, he would have been informed.

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