Question

Asked by ana from New Zealand | Nov. 21, 2013 16:56

About:FAQ on China Postal Service

destination country mistakes of my package

Hi. I tracked my parcel and it says its being 'dispactched' but the 'destination country' says "ES" when it should be NZ. Should I be worried?

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Answers (3)

Answered by Blair from USA | Nov. 21, 2013 23:57

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Hi, would you mind tell me your tracking number? So that I can help you to track it.

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Answered by ana from New Zealand | Nov. 23, 2013 06:20

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Hi Blair. Thanks for your response. Tracking number is RB727429146CN. Apriciate your help.

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Answered by Blair | Nov. 25, 2013 22:00

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Yeah, you should get worried, because it won't arrive due to the wrong destination. After it arrives at Spain, it would be resent back to China to the sender. You'd better tell this to the sender and he or she can resend it to you.

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