stop issuing tickets 45 min before departure

Question

HiI stayed in Korea for some time on my travels, and booked a ticket to Beijing, china via Priceline.com on china southern airlines.I have arrived to Gimpo airport in seoul 25 min before departure time doe to some problem that accrued on the way.When I arrived they told me that they can't issue my ticket because I am to late! (That was about 25 min prior to departure) and I had to try and convince them to issue it immediately otherwise I would miss my flght.She wouldn't do it and I had to wait for nothing till the plane departed.I think I should get a free ticket because that just didn't make any sense, I have arrived (a little late I know but i didn't see that kind of service any other place in the world)What can I do now?

Lina · Answer

Sorry to hear that. Actually, they stop checking in before 30-40min before the departure of the plane. Anyway, if you wanna ask details and get a free ticket or some compensation, it is best to contact China Southern Airline directly.

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Stop issuing tickets 45 min before departure