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Asked by Yvonne from USA | Aug. 18, 2013 22:07
About:China Train

Why "accept other type of train/class"?

I am booking tickets and one of the reason I picked your site is that it seems to be able to guarantee me getting tickets and have it delivered. Why is there a question in the check out that asks me whether i'd accept other train or class? Are you hinting that it is possible for you to not have the tickets I want or you can't deliver it? I am booking like more than a month in advance....

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Answers (1)
Answered by TCG Operator from PRC | Aug. 19, 2013 01:46
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It is possible that we could not get the tickets you booked, sometimes, the tickets are not available once they are released to public.
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