guarantee booking for 4 people in 1 cabin (soft sleeper)

Question

Hi - if I book 4 tickets (soft sleeper) from your website, can it be sure that all the 4 of us will be in 1 cabin?  We don't want to get separated.

tcg operator · Answer

Dear Charles, thank you very much for your support. We are sorry we cannot assure it since the tickets will be released by the railway administration randomly. We will try our best to book it and you can also ask someone else to exchange bunks with you. Many passengers are very kind and will agree with you.

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Guarantee booking for 4 people in 1 cabin (soft sleeper)