Which is the best area to stay Hangzhou

We are planning to stay 3 days 2 nights in Hangzhou during our visit to Shanghai end of this year. We have trouble to confirm our accommodation in Hangzhou since we are not familiar. Both of us are ladies and our main visit point is West Lake. Hope can recommend some good hotel or hostel around that area that easy to look for eateries and do a little shopping and convenient to take public transport to visit some others areas.
Thanks for your help!