Question
Asked by Mr.richardson from adelaide | Mar. 16, 2011 21:22
About:Yinchuan Hedong Airport

Dear sir, i am a amputee. i saved my money and flew business class to London stopped over at k.l. I must say the quality of the class i was in was very disappointing. the flight from Adelaide to k.l. and return was very bad the class I spent all my money on hoping I would be experiencing the pleasure of business class after reading what you had to offer was very misleading. I read your broshore on what you said i would get for my money and the plane was very old and didn’t have the features I was lead to believe. I am a yearly traveler and i am devastated at the price i paid for the ticket expected a lot more. I am looking to travel back to London in june/july. i hope i can be compensated i some way as i was sadly taken on one of your older fleet planes if you would have advised me about my plane .i wouldn’t have taken the trip. I feel i wasn’t given what you say you give in the broshure. i hope to here back soon .thank you.

Answers (1)
Answered by Mr.Dmitry | Mar. 17, 2011 03:12
00Reply
Oh, sorry to hear that! Anyway, you are suggested to contact the airlines directly for compensation. You may call its customer service center to solve this issue.
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