If I cannot pick up my passport (with my new Z visa) on the date it's ready, what can I do?

The mail service is not provided. You may ask your family or friend to pick it up on your behalf. Or you can pick it up on your own some days later than the ready date. The consulate usually keeps the passport for several days for free.

I am sorry. I am now confused. The school supporting my work visa recently told me that I cannot drop off or pick up the documents myself at the Chinese Consulate in NY. They told me that they believe that due to COVID all originals must be mailed to the consulate, and that the consulate would mail them to an address provided. Your answer seems to indicate differently. Please advise. Thank you.

REVISION (in capital letters):

I am sorry. I am now confused. The school supporting my work visa recently told me that I cannot drop off or pick up the documents myself at the Chinese Consulate in NY. They told me that they believe that due to COVID all originals must be mailed to the consulate, and that the consulate would mail THE PASSPORT WITH THE VISA to an address provided. Your answer seems to indicate differently. FROM YOUR RESPONSE I AM UNDERSTANDING THAT SOMEONE MUST PICK UP THE COMPLETED PASSPORT IN PERSON. Please advise. Thank you.

Hi there, the Chinese consulate in NYC has been closed due to Covid-19 pandemic. For visa application, you may contact visaoffice.nygmail.com or 212-868-2078 (09:00-12:00 & 13:00-16:00) for the details.