Do Sheraton shantou hotel have transport to pick up 4 adults customers from Jieyang Airport

You can contact your hotel. But generally speaking, the hotel doesn't provide shuttle bus service. You can take bus Shantou East line to terminal building, then transfer to bus 39 from Xinghui Garden station to Exhibit Center station, and south of 500m to your hotel. It takes around 1.5 hours with CNY30.