Answered by ZUPAN
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May. 31, 2019 02:54
Again, customer services of almost every airline company are totally clueless and useless about the subjects that are outside from their three or four usual questions asked by passengers. I can confirm you once again, in case that you have presented your travel itinerary correctly and you don't have any other landings within mainland China, you are perfectly eligible for 24 hours visa free transit. I repeat - perfectly. Trust me, because people working at the airport and with Timatic at their disposal will just print your boarding passes and wish you a pleasant visa free journey.
Of course, Joey has probably seen the key problem in your query to Air China because you were mentioning transit visa. Well, as you can see from my first reply to you, I was always mentioning visa free transit. This is such a huge difference. Please, just use the phrase "24 hours visa free transit" and not anything else. Trust me, you will be just fine.