Asked by Melissa from canada | Dec. 12, 2018 08:35
About:72-Hour Visa-Free Transit
One too many stops in China?
Hello I’m a Canadian traveller!
I booked my flights through Expedia (1st mistake) my return flight from Thailand was Bangkok (BKK) -> Lanzhou (LHW)-> Shanghai (PVG) -> Toronto (YYZ) Canada
We were denied boarding the Lanzhou flight. So we booked a direct flight to Shanghai and luckily caught our last flight home.
After doing the research I think I understand Lanzhou is not a city included in the policy.
But who’s at fault? Why were we allowed to book and pay for these tickets when we can’t legally fly this way?
Expedia? China Eastern?
Who can I harass for a refund!
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