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Asked by Manasa from India | Mar. 20, 2018 06:28
About:China Postal Service

Retention Reason : Retained by customs for unspecified reason

Hi, i was ordered a toy quad-copter on 13.02.18, and i will arrived kolkata custom on 2.03.18, and after 3 days it will show Retention Reason : Awaiting presentation to customs commissioner,the after some day it will change and show Retention Reason : Retained by customs for unspecified reason and still it shows this message no update and yesterday it will update same message (Retention Reason : Retained by customs for unspecified reason). so what it mean can you please tell me. when i get my parcel

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Answered by David from USA | Mar. 20, 2018 22:14
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Manasa, according to this situation, you need to go to the custom and consult the staff. Figure out the retained reason as soon as possible.
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