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Asked by Xolelwa Alicia Magcoba from South Africa | Sep. 27, 2017 05:35
About:China Postal Service

Tracking my parcel: Tracking number is RS799539305CN

Please help, My parcel has been saying " Shenzhen office of exchange, has been exported straight seal" for a month now. where is it i have not found anything?

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Answered by Nathan from Canada | Sep. 28, 2017 04:10
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According to the tracking number you provided, the information shows that " Guangzhou office of exchange, has been exported straight seal" for a month now. Not Shenzhen. Maybe your package has arrived its destination country and pending customs inspection. You are advised to consult the local custom.
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