Question

Asked by tomipont from hungary | Sep. 19, 2017 03:35

About:FAQ on China Postal Service

My tracking info is on: 2017-08-30 18:17 Shanghai Qi Yun

Hi,

My tracking info is frozen on: 2017-08-30 18:17 Shanghai Qi Yun. The tracking number is: RF885540014CN. What can I do with it? I send email to China Post support and Hungarian Post support, but they don't answer yet. It is too long time, isn't it? Am I impatient a bit? :-)

Thanks for any help!

Tamas

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Answers (2)

Answered by Peyton | Sep. 21, 2017 04:57

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Oh, I see. Maybe your package has arrived its destination country and pending customs inspection. You are advised to consult local custom and figure out the problem.

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Answered by tomipont | Sep. 21, 2017 05:45

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Hi Peyton,

Thanks for the reply.

My first step was, I wrote to Hungarian Post, and the answer was: the parcel is not arrived at my country, please Ask the China Post... but China Post not answered yet.

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