Question
Asked by Ursula Gruber from Austria | Aug. 23, 2016 01:41
About:China Train

I got a confirmation from pay pal, that I payed my tickets, but I didn't get any email, form you sit

Hi!
More than two weeks ago, I boked two seats from Xi'an to Chengdu via your Website. I got an Email from Paypal, that I payed the booking correctly, but I didn't get any confirmation from your Websites concerning my booking or anything. I choose that I wanted my tickets to be delivered to my Hotel in Xian. When will I get a confirmation or something like that?
Best regards

Answers (1)
Answered by TCG | Aug. 23, 2016 03:15
20Reply
Thank you for your inquiry.
The tickets are already issued well. We sent the email to the contact email address you left for us in the booking form which supposes to be the other passengers' email address. Please check it. We will resend an email to your email address as well. You can check it later. Thank you.
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