Hello, Can we get a train directly from Shanghai Pudong to Hangzhou city centre?

No direct train is available for this route. If you don't mind, take a long-distance bus at the airport to Hangzhou directly and the dropping-off site is Hangzhou Civil Aviation Ticket Office. The schedules are from 08:40 to 21:00 with the interval of around an hour. It takes around 3 hours on the way.

By train, take airport shuttle bus to Hongqiao Train Station first and then transfer to a high-speed train to your destination in around an hour.

Many thanks for your help.