Question

Asked by Ivan from bulgaria | Nov. 17, 2014 10:00

About:FAQ on China Postal Service

Quick Question about Processing times

My question is quite simple. Is there any information on how long does it take to process the parcels? I mean the sample you provided had been "Collected" and 3 days after that it was "Opened" and "Departed" and a day later it was "Shipped". My question is simple - are those usual times of processing the package between collection and shipment or they depend on other things? It took my package 10 days to change status from "No information" to "Opening". So my wild guess is it is going to take another 10 days for it to be shipped to my country (Bulgaria). Can somebody explain things to me, because I am a little bit confused.

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Answers (1)

Answered by Vera | Nov. 17, 2014 20:50

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Ivan, there is no exact interval. It depends on how China Post deals with your parcel. I think that the seller didn't hand your parcel to China Post in time. It shouldn't have taken 10 days. Generally speaking, it takes 7 to 30 days to send a parcel from China to its destination country. However, it might be delayed during the processing period. So it might take longer time sometimes.

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