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Asked by Richard Chen from usa | Sep. 24, 2014 14:02
About:Shanghai Hongqiao Railway Station

How do i get from platform to train and vice versa with the gap in height difference between them?

I am wheelchair bound and is there a plate that can go between the trains and the platforms since there is a gap between them when the train is sitting at the platform and I noticed that usually the train entrance is higher than the platform by a few inches and it would be impossible to ride up those inches on my scooter. Is there a steel plate that they can place between them possibly or some other device to help me in this effort please?

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Answered by Nancy | Sep. 25, 2014 01:48
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For most trains, there are plates between the platform and train whcih may work for the wheelchair. If it haven't you can just find the staff on the platform to help you to board the train.
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