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Asked by Lesley from canada | Aug. 29, 2014 12:19
About:China Postal Service

How long does a package take to clear customs at PVG,

I am waiting for my order to arrive but PVG NULL is all I can get on tracking since August 23rd, 2014?

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Answered by Dobby | Aug. 29, 2014 20:55
1 1 Reply
Hi, Lesley. It is hard to tell how long does a package take to clear the custom, because as I know, many packages will be stuck as the custom without reasons.
Since your parcel was at PVG since Aug 23, probably, it was on the way to its destination.
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