parcel problems

Question

I watch here that many people are having problems with purchases from china. I bought a product for 10 business days ago, and today I noticed that is as NULL PVG. Bought via credit card, and I have no response from the Chinese company. If this keeps up, next week I will cancel international purchase on my credit card. Was promised on the website between 7 and 10 business days.

Amir · Answer

NULL is not an abnormal status though. It is just a technique problem of China Post tracking system. It means your parcel was delivered to PVG (Shanghai Pudong Airport) for customs check. After being checked there, it would be sent overseas, so I suggest you wait a little bit longer.

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