when i will get my parcel?

Question

Hi, the post office in Hangzhou don't give any information for seller about my parcel CP264578123CN. It's stuck about 3 weeks there. What can I do? Can you help me please?

Kina · Answer

CP264578123CN Departure from outward office of exchange Guangzhou TH Mon, 26 May 2014 13:00:00 GMT Your parcel will go through the customs soon. Once it goes the customs smoothly, the status will change into Delivery to airport. It usually takes around 10 days.

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When I will get my parcel?