Question

Asked by ghadab117 | May. 08, 2014 15:26

About:FAQ on China Postal Service

Item stuck in "collection" for a long time

I ordered 2 items from china and they are in "collection" status since a long time.. other items ordered before are now sent to my location..
RB981703491CN
and
RC241487251CN
can u please help me ?

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Answers (2)

Answered by Lisa | May. 11, 2014 04:55

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To be honest, there is no better method than waiting patiently.
This situation is really strange.
You can wait for some time. If you still cannot find the latest information, you may need to ask your money back.

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Answered by juju | May. 12, 2014 04:08

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to me happened the same thing!my item is in collection since one month!i have asked my money back

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