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Asked by Richard from portugal | Apr. 20, 2014 14:55
About:FAQ on China Postal Service

Departure from outward office of exchange RC688247498CN

Can you help me with this please? Thank you

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Answered by Charles | Apr. 20, 2014 20:59
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RC688247498CN Departure from outward office of exchange Shanghai PT Tue, 01 Apr 2014 09:42:00 GMT

Your parcel is still in Shanghai. I am afraid that it didn't pass the customs successfully. If the status changes into "Delivery to airport", then you needn't worry about it. You should contact the sender and ask if he can do something because your parcel has been stuck there for 20 days.
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