Question

Asked by yash from india | Apr. 07, 2014 23:20

About:China Postal Service

i ordered for a cell phone...and the seller has shipped my product on 28-mar-14..

i got a tracking number from the seller(EMS)...and today when i track it.. it says no info available..i contacted seller he said "your parcel was sent back by EMS as it contained battery. we will send it again" Should i be worried?? what if they again send back?? pls help any one

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Answers (9)

Answered by Zoey | Apr. 08, 2014 04:14

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The sender must be very aware that battery can't be sent by air. You should contact him very often and ask him when it will be sent which courier he will use. According to my knowledge, almost all Chinese couriers do not allow to send battery by air.

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Answered by yash | Apr. 08, 2014 07:37

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sender reshipped my product today..he has given me this tracking number EX010300509SG. is it EMS tracking number??

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Answered by Patrick | Apr. 09, 2014 02:19

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The new tracking number is weird. China EMS tracking numbers usually end with CN. I search your new tracking number and got no result.

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Answered by yash | Apr. 09, 2014 07:20

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i contacted seller he said this is the new tracking number and asked me to wait for 2-3 days..(EX010300509SG) i don't know whats going on..

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Answered by Kate | Apr. 09, 2014 21:50

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Yash, you need to confront with the sender if he sent your package via China Post. If he said yes, then he lied to you. China Post didn't have such tracking numbers. It's better to figure out how to get your money back.

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Answered by Sun p | Apr. 10, 2014 02:02

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yash don't worry you're safe,its EMS Singapore the last two letter SG stands for Singapore & EX is ems,check with singapore post or wait for a week & check ipsweb india

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Answered by Sun p | Apr. 10, 2014 02:16

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Yash I'm back with some result,I found the result for your Tracking details,i believe its still with the shipper,check with your seller & confront him with the tracking details

here is the infor I tracked:
EX010300509SG
Destination Country - India:Tracking Consuming:889 Millisecond
Origin Country - Singapore:Tracking Consuming:0 Millisecond, Cache Time:2014/04/09 19:49:44
2014-04-08 15:00, Pending shipment from Merchant/Shipper

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Answered by rbramb | Nov. 21, 2014 03:13

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hello, i am going through the same issue. i have been trying to track foe 11 days (EE977297491CN) it says tracking has expired or something. please help. i call and they ask me to call 11183 which can't be called from the UK

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Answered by Bob | Nov. 22, 2014 00:41

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Hi, rbramb from UK. I helped you to check and it already left Changzhou and on the process of transitting. So please wait patiently and do not worry.

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