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Asked by Jun from canada | Mar. 20, 2014 20:30
About:China Postal Service

Package from China to Canada: Can someone give me details on my shipment RA351042232CN??


Its status is stuck in "Departure from outward office of exchange" since March 14.....

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Answered by Mikael | Mar. 22, 2014 06:24
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It is normal to take between 2-4 weeks for parcels to arrive from China, the status you see is a confirmation that the parcel has left China on 14/March and is on its way. Remeber to file a not received-claim before the deadline if the items has been paid through PayPal or similar, usually 45 days from payment.
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