Question

Asked by Jenny Lim from malaysia | Mar. 18, 2014 16:35

About:Guangzhou Travel Guide

A letter doctor from Malaysia can be accepted to board AirAsia flight at Guangzhou Baiyun Airport?

I am pregnant,will be landing at Baiyun Airport on 29/6/2014 from Penang,Malaysia on 32 weeks pregnancy.But the problem is for return trip home back on 8/7/2014 (33weeks pregnancy) I am so worried that AirAsia staffs will block me from boarding even with my Malaysia doctor letter written in English in hand.AirAsia policy only state 35 weeks above barred from go in AA flight.I cannot speak Chinese.I have antenatal book to bring along but all in Malay n English language.Help me how to get boarding back home smoothly?

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Answers (4)

Answered by Limi | Mar. 19, 2014 03:04

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According to the regulation of Air Asia, they will allow you to aboard the plane as you hold the certificate from your doctor, on which the duration of your pregnancy should be clearly showed and the proof should be given within 30 days upon your boarding . Before boarding, you also need to fill in a Declaration of Responsibility.
But in order to make sure, I suggest you consult the airlines directly for more detail information and ask them whether you need to provide other documents.

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Answered by jenlim888 | Mar. 19, 2014 12:37

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Before writing in the first place,i ve been there at Air Asia counter in Penang but the staffs behaved unprofessionally look like they are novice in the complicated matter.They keep telling me just to read the policy on own but when i asked about local(Msia) doctor letter accepted in Baiyun airport to board back home to Msia,they seem didn't know how to reply.One of them suggested me to go see a Doctor in GZ hospital,since I am non chinese speaker how to communicate with chinese-speaking doctor.That why I ve to rely on this web hope to get useful replies from experienced people out there.Thank u for your reply.

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Answered by Limi | Mar. 19, 2014 20:17

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Yeah, I understand. Rules and rules, but they don't wanna take a risk! To find some information from someone with the same experience, you may try to post your confusion at the community of Travel China Guide, where there are more travelers communicating and discussing!

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Answered by jenny lim | Mar. 19, 2014 21:42

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Ok,first i will try to contact Kuala Lumpur HQ AirAsia to see how far they can help me..if not,will have to seek "help"from theforum u recommended.Thank n appreciate ur attention in my case.

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