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Asked by antonia from Chile | Feb. 14, 2014 17:16
About:China Postal Service

my tracking number is RB608567439CN

please, i ordered 70 days ago and i havent recibied it. when i track it, it says "null" and "pvg". please, how did you solve it?

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Answered by Niana from Pakistan | Feb. 15, 2014 03:33
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Hi, NULL PVG means that your parcel was delivered to Shanghai Pudong Airport for customs check then. It is a normal status! Don't worry! Your parcel should have been in your country by now! I suggest you go to your local post office to check right now!
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