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Asked by Mike from South Africa | Dec. 12, 2013 02:21
About:China Postal Service

Parcels via Canada?RB976348651CN and RB914077168CN both show last scanned destination as "CAN" which I am assuming is CANADA.

I have to parcels coming from China, destined for South Africa.
Why would the parcels go via Canada to South Africa? They have also been at this location for quite a number of days already. I have spoken to our countries incoming mail centre, and they assure me that they haven't arrived in SA yet.
Anyone that can help?

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Answered by Sharon from USA | Dec. 12, 2013 02:46
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Hi, Mike.
Please do not worry. The CAN refers to the Guangzhou Baiyun Airport, not Canada.
Usually, the parcel will be sent out of China after it was delivered to the airport, so it is suggested to wait for a while patiently.
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