RB892734015CN

Dear,
until yesterday in my purchase order RB892734015CN appeared that the product was already in the destination country (Chile), now the last item listed is dated 23/10/2013, being that until yesterday the last corresponded to the 31/10/2013 date in which it was stated that the product was already in Chile.
I hope you can help me soon, from already thank you very much.
atte.,
Martin.