Question

Asked by Jesus Miranda from mexico | Aug. 20, 2013 11:29

About:China Postal Service

email Contact EMS

EMS Have any email for tracking the shipment?
I have more than a month waiting for a shipment and does not come from China to Mexico
regards

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Answers (3)

Answered by Liana | Aug. 20, 2013 21:38

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Hi, you can use the tracking system of TravelChinaGuide or China Post to track your EMS. You will make it!
Well, ton contact EMS, I don't have the email, but the number is 11183.

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Answered by Elisa F. | Oct. 22, 2015 10:46

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Hello,
I'm with the same problem and I can't find any email address where to ask for further information. Can you maybe help me?

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Answered by Frank | Oct. 22, 2015 22:05

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If you got a tracking number, please try to track it here. If the tracking number is real, you will find tracking results. However, you can't get further updates once your parcel left China because China Post can't provide further updates.

If you fail to find any tracking results, please try to confirm with your sender whether the tracking number is real.

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