hi there! i have the same kind of problem.

Question

My tracking number is RB003149743CN. And the status is NULLAnd other tracking number is RB288037502CN. And this one has been departed since April 1 2013?

Lena · Answer

The 'NULL' implies that there is no information about your parcel currently. It may be on the way to your place. You just need to wait for more days.

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Hi there! I have the same kind of problem.