Asked by Sanisa from Thailand | Apr. 16, 2012 20:21
About:China Southern Airlines

Our family 17 persons took flight from GUANGZHOU on Sunday April 15,2012 Flight CZ363.

7 persons of our group had dinner of fish and chicken served at your flight,we met problem of vomit and diarrhea, all of them tried to take our own medicine.But two of them had to see the doctor and the doctor dianose they are food poisoning.How about of these error and quality of food preparation.It would be nice for you explaination.Regards,Sanisa Panchatanamongkhon.

Answers (2)
Answered by Fanny | Apr. 16, 2012 21:03
I am sorry to hear that. You can contact the airline through the follwong email and telephone:
Tel: 400-6755-810
Answered by Miss Wang from Malaysia | Sep. 24, 2012 09:57
My family also came down with food poisoning. We took a flight from Guangzhou to Kuala Lumpur on China Southern flight CZ365 on 21 September 2012, which departed Guangzhou at 5:20PM local time. The meal options were seafood rice or chicken rice. We chose seafood. About 8 hours later, the stomach pain started. I had intermittent diarrhea and stomach wrenching pain for 3 days after that. I don't think I will ever eat airline meals again.
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