how to cancel for soft sleeper train tickets

Question

Hi I bought a train ticket today from Chengdu to Guangzhou for tomorrow.Now I realize it is a very long journey. I want to cancel and go by flight. Train departure is at 123O P.M. When is the latest I can cancel it at Chengdu station? How much is cancellation charge for soft sleeper? Many thanks in advance for early reply.

Mr. Tura · Answer

Usually, passengers are required to refund the train tickets at least two hours before the train’s departure time. The cancellation charge is normally 20% of the train ticket price.

Anees Hashim · Answer

Thanks for the reply. I decided to take the train in spite of the long hours. It turned out to be a wonderful experience meeting some very nice Chinese people on board. I'd take trains again in China whenever I can afford the time. Rgds. Aneees.

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How to cancel for soft sleeper train tickets