hi, i purchased a jacket through an agent located in china,the item was posted

Question

Hi, I purchased a jacket through an agent located in China, and the item was posted through EMS on the Dec 28th, and I was given a EMS tracking number.When I track the package online, it was first despatched from DONGGUAN and then GUANGZHOU on the 29th. And that is it. No more updates.When I track the package on EMS in the Chinese site, instead of despatch from GUANGZHOU, it actually say it is on its way to Vancouver, Canada, on the 29th.Does anyone know how long does the delay for Christmas holiday usually take?Is there an international hotline I can call? I can speak Chinese.Or shall I contact the local post office (Canada post)?Also, does it happen often that EMS packages get lost? How will I know it is lost?

Mr.Jack · Answer

I remeber that there are hotline for China Post on their offical website, you may have a look and contact them to get what happened.

China Null status? Should I be worried? the tracking number is RB773860883C... Asked by Maria from Spain \| Feb. 27, 2014 10:00	1 answer
AT Sweden Asked by AT from Sweden \| Mar. 12, 2014 19:01	1 answer
Null, CAN status for my parcels Asked by pain _eraser from Saudi Arabia \| Aug. 27, 2013 05:04	1 answer
hi i am in Yiwu and i want a source agent that can be help me in purchasing... Mr.AZHARHUSSAIN from Pakistan \| Nov. 13, 2010 01:11	1 answer
Help!! is my package lost?? Cn register airmail Asked by johnson from Canada \| Jul. 25, 2013 03:40	1 answer
prohibited items??? Asked by Jordan from China \| Jul. 15, 2012 22:15	1 answer