How to book train tickets while still in home country? Planning on visit to Hangzhou on Nov 1 for one night stay. Only arriving in Shanghai on Oct 29. Will be staying in a local chain hotel thus not sure if the reception is of handling such request upon my check in. Think it is best to book early. And I would like to know if the Hangzhou station listed in the train schedule is the same as Hangzhou East Railway as indicated on maps.

Any help on the above is greatly appreciated.