Sub: Complaint
We would appreciate it if you could consider at most trust on the following matter and we look forward to receive your kind intervention.
We have ordered 100 Nos USB as per proforma invoice no. 5620091029391 dtd 29-10-2009 issued by the following supplier: We have attached proforma invoice with proof of our payment through Western Union copy for your kind reference
Ms. BaoBao (Aodersin)
Aodersin (HK) Electronics Limited.
3C, Building 2, Languang Building, West Lianhua Road, Futian District
Shenzhen City, Guangdong Province. China
Phone : 86-755-83986293 / 83042271
Mobile: 86 13172444227
Email: hotmail.com|aodersin
Email: hotmail.com|oem
The above said address mentioned on the proforma issued and asked the payment through Western Union to Name: Zhihui Chen. We did payment USD. 385.00 for 100 Nos USB 2 GB Metallic for immediate delivery through Western Union Money Transfer. On Friday 30-10-09 Ms. Baobao send us message that the name of Western Union Transfer Mentioned Wrong. We corrected the Money Pick up person name 'Zhihui Chen' and send message. They pick the payment immediate from Western Union. We have checked this from Western Union Webiste.
The delivery agreement by Ms. Baobao with us on payment receipt the delivery immediate in the evening. After they pick up the fund transferred from Western Union, no communiaction till Monday evening. We received a message from email: hotmail.com|aodersin a message that due to busy and so many customers delayed and after few minutes, we received that the shipment delivered through DHL under tracking Number: 1812213734. On Tuesday the 03-11-2009, morning, we checked with DHL officially and we received message that there is no such tracking reference with shipment handover to DHL...I am shocked. There is no such tracking number with DHL.After checking with other USB suppliers in Szhenzen, the reply was not favour