Very naively I purchased what I expected to be a pair of short chestnut Ugg boots style 5825 for 56.72 as the advert was on ebay i thought this would be safe however I have now found out it is just a link to another independent site and nothing todo with ebay. Never owning a pair of Uggs before when I received them they were too small and was later to be informed that these were fakes as real Uggs come up bigger in size and on comparison they also differed in style and colour as well as shape. After alot of investigations I managed to track down which happens to be in China didn't say that on site! and contact company involved and told them of my concerns and they apologised and said they were not sure how this could have happened but told me to send boots back to them recorded delivery and they would gladly refund. However they have now signed for boots and will not refund or contact me so have my boots and money! trading standards, consumer advice, CAB, Customs, Chinese embassy all cant help me say what they are doing is ok. I know I have lost my money but want to warn others that internet sellers can look as if they are British traders and have photos of real ugg boots but send you through items that are counterfeit and as a consumer we are not protected, if I can help save one other person from making same mistake as I have I will feel happier, I have kept all correspondence to and from company if needed kind regards Sally.
Name of lady I was in contact with Lin GuoYu email address 126.com|zhouzhipeng000
Address:China,Fujian Province,Putian City,Chengxiang Qu,YiHua Telecom Building
Zip Code:351100
Name: Lin GuoYu
Phone: 189 5950 0968
first contact dollwilliam hotmail.com|uggart paypal account is 126.com|uggbootsretail
many thanks
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